How to Make a Conference Call: A Comprehensive Guide

Conducting a conference call can be a challenging task, especially if you are not familiar with the process. However, with some preparation and knowledge of the right tools and techniques, you can smoothly run a successful conference call. In this article, we will provide you with a comprehensive guide on how to make a conference call.


Collaboration made easy: Conducting a conference call with teams from different locations
Collaboration made easy: Conducting a conference call with teams from different locations

A conference call is a communication tool that allows you to connect with multiple participants at the same time, regardless of their location. It enables people from different parts of the world to hold meetings, collaborate, and share information without the need for physical travel. Conference calls have become increasingly popular in recent times, especially due to the COVID-19 pandemic, which has forced many businesses and individuals to work remotely.

Benefits of Conference Calls

  • Cost-effective: Conference calls are more affordable than in-person meetings, as they eliminate travel expenses, accommodation, and other associated costs.
  • Saves time: With conference calls, you can hold meetings without the need to travel, saving valuable time for all participants.
  • Increased productivity: Conference calls allow participants to communicate and collaborate in real-time, which leads to more efficient decision-making and increased productivity.
  • Flexibility: Conference calls can be scheduled at any time and from any location, allowing participants to join from their homes, offices, or even while on-the-go.

Preparation for a Conference Call

On-the-go meetings: Conducting a conference call while taking a walk
On-the-go meetings: Conducting a conference call while taking a walk

Before conducting a conference call, it is essential to prepare adequately to ensure a successful meeting. Here are some of the things you should consider:

Selecting the Right Platform

There are many conference call platforms available in the market, each with its features and capabilities. It’s crucial to choose a platform that meets your specific needs and requirements. Some of the popular platforms include Zoom, Skype, Microsoft Teams, and Google Meet.

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When selecting a platform, consider the number of participants, the length of the meeting, the features you need, and the compatibility with your devices. Ensure that you test the platform before the meeting to avoid any technical difficulties during the call.

Inviting Participants

Once you have selected the platform, the next step is to invite the participants. Ensure that you provide clear and concise instructions on how to join the call, including the date, time, and meeting ID. You can use email, text messages, or calendar invites to invite the participants. It’s also essential to send reminders to the participants a few hours before the meeting to ensure that they are prepared.

Setting an Agenda

To ensure a productive meeting, it’s crucial to set an agenda beforehand. The agenda should include the topics to be discussed, the duration of the meeting, and any materials that participants need to prepare. Sharing the agenda with the participants before the meeting will help them prepare and contribute effectively during the call.

In the next section, we will discuss how to conduct the conference call, including starting the call, introducing participants, and managing the discussion.

Conducting the Conference Call

Starting the Call

When it’s time to start the conference call, ensure that you log in to the platform a few minutes before the scheduled time. Test your microphone, camera, and internet connection to avoid any technical difficulties. Once you’re ready, start the call and wait for the participants to join.

Introducing Participants

Once all the participants have joined the call, introduce yourself and the other participants. Provide a brief overview of the meeting agenda and any housekeeping rules, such as muting the microphones when not speaking. This will ensure that everyone is on the same page and understands the meeting’s purpose.

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Managing the Discussion

During the call, it’s essential to manage the discussion to ensure that everyone has a chance to speak and contribute. Encourage participants to ask questions, share their opinions, and contribute to the discussion. Use the meeting agenda as a guide to stay on track and ensure that all topics are covered. Avoid any distractions, such as checking emails or social media, which can derail the discussion.

Troubleshooting Common Issues

Connectivity Issues

Connectivity issues are a common problem during conference calls, which can cause delays and disruptions. To avoid connectivity issues, ensure that you have a stable internet connection and that all participants have a reliable internet connection. You can also consider using a wired internet connection instead of Wi-Fi, which is more stable.

Background Noise

Background noise can be distracting and make it difficult to hear participants during the call. To avoid background noise, ensure that you are in a quiet room and that all participants are in a quiet location. You can also use noise-cancelling headphones or mute the microphones when not speaking.

Participant Dropouts

Participant dropouts can be frustrating, especially if the participant has an essential contribution to make. To avoid participant dropouts, ensure that all participants have a stable internet connection and that their devices are charged. If a participant drops out, try to reconnect them to the call or continue the call without them.

In the next section, we will discuss how to wrap up the conference call, including summarizing the discussion, assigning tasks, and scheduling future meetings.

Wrapping Up the Conference Call

After the discussion, it’s essential to conclude the meeting effectively. Here are some of the things you should consider:

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Summarizing the Discussion

Summarizing the discussion is an important step in ensuring that all participants are on the same page. It’s essential to recap the main points discussed, decisions made, and action items assigned. This will help to ensure that everyone is clear on what needs to be done and by when.

Assigning Tasks and Responsibilities

During the call, it’s important to assign tasks and responsibilities to specific individuals. This ensures that everyone knows what is expected of them and helps to avoid confusion after the meeting. Assigning tasks also helps to ensure that the action items are completed on time.

Scheduling Future Meetings

If necessary, schedule future meetings to continue the discussion or follow up on the action items. Ensure that you choose a date and time that works for all participants and send out invitations in advance.


In conclusion, conference calls are an essential tool for modern business communication. They are cost-effective, save time, and increase productivity. To ensure a successful conference call, it’s essential to select the right platform, invite participants, set an agenda, conduct the call effectively, and wrap up the meeting appropriately.

In summary, some of the tips for successful conference calls include choosing a quiet location, testing the equipment beforehand, introducing all participants, and actively managing the discussion. Remember to summarize the discussion, assign tasks, and schedule future meetings before concluding the call.

At Wiki Put, we understand the importance of effective communication in modern business, and we hope that this article has provided you with valuable information on how to make a conference call. Remember to follow the tips and techniques outlined in this guide to conduct successful conference calls and achieve your business objectives.

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