How to Create a Conference Call in Outlook
Are you tired of juggling multiple communication tools while trying to schedule and conduct conference calls? Look no further than Microsoft Outlook! In addition to managing your email and calendar, Outlook also allows you to schedule and host conference calls with ease.
Setting up a Conference Call in Outlook

To schedule a conference call in Outlook, follow these simple steps:
- Open your Outlook calendar and click on the “New Appointment” button.
- Fill in the details for your conference call, including the date, time, and subject.
- Click on the “Invite Attendees” button and select the participants you would like to invite to the call.
- Click on the “Online Meeting” button and select “Skype Meeting” or “Teams Meeting” to generate a link for the call.
- Add the call details to the body of the invitation and click “Send.”
With these steps, you have successfully scheduled a conference call in Outlook. Participants will receive an email invitation with all the necessary details, including the call link, date, and time.
Joining a Conference Call in Outlook

As the organizer, you can join the conference call by clicking on the “Join Skype Meeting” or “Join Teams Meeting” link in the appointment on your calendar. Participants can also join the call by clicking on the link in their email invitation.
One of the benefits of using Outlook for conference calls is the seamless integration with Skype and Teams, allowing for easy audio and video communication. Additionally, Outlook automatically adds the call details to your calendar, ensuring you never miss a call again.
In the next sections, we’ll discuss common issues that may arise during a conference call and best practices for conducting successful calls in Outlook.
Joining a Conference Call in Outlook
As the organizer, you can join the conference call by clicking on the “Join Skype Meeting” or “Join Teams Meeting” link in the appointment on your calendar. Participants can also join the call by clicking on the link in their email invitation.
If you’re joining the call from a mobile device, you can download the Skype or Teams app to participate in the call. Once you’ve downloaded the app, click on the link in your email invitation to join the call.
Troubleshooting Common Conference Call Issues in Outlook
While Outlook makes scheduling and conducting conference calls a breeze, technical issues can still arise. Here are some common issues and how to troubleshoot them:
Audio or Video Problems
If participants are having trouble hearing or seeing each other during the call, try the following solutions:
- Check your internet connection: a poor connection can cause audio and video issues.
- Mute and unmute your microphone: sometimes, the microphone may be accidentally muted.
- Restart the call: sometimes, restarting the call can fix audio and video issues.
Issues with Scheduling or Joining the Call
If participants are having trouble joining the call or scheduling the call, try the following solutions:
- Check the email invitation: ensure that the email invitation contains the correct call details and links.
- Check the calendar appointment: ensure that the calendar appointment contains the correct call details and links.
- Update Skype or Teams: ensure that you have the latest version of Skype or Teams installed on your device.
Other Technical Issues
If you encounter other technical issues, such as a frozen screen or dropped call, try the following solutions:
- Check your internet connection: a poor connection can cause various technical issues.
- Restart your device: sometimes, restarting your device can fix technical issues.
- Contact support: if the issue persists, contact support for further assistance.
By following these troubleshooting solutions, you can ensure a smooth and successful conference call in Outlook.
Best Practices for Successful Conference Calls in Outlook
To ensure your conference calls in Outlook run smoothly, follow these best practices:
Preparation before the call
- Set a clear agenda for the call and share it with participants beforehand.
- Test your audio and video equipment to ensure they are working correctly.
- Prepare any necessary documents or presentations to share during the call.
- Consider sending a reminder email to participants the day before the call.
Conducting the call
- Start the call on time and ensure all participants are present.
- Follow the agenda to keep the call on track and avoid going off-topic.
- Encourage participation from all participants and ensure everyone has a chance to speak.
- Use the chat function to share links or additional information during the call.
- Record important notes or action items during the call for follow-up.
Follow-up after the call
- Send a follow-up email with the meeting minutes and any action items to all participants.
- Schedule follow-up calls or meetings as necessary to continue the conversation.
- Request feedback from participants to improve future calls.
By following these best practices, you can conduct successful conference calls in Outlook that are productive and efficient.
Conclusion
In conclusion, Outlook is a powerful tool for scheduling and conducting conference calls. With its seamless integration with Skype and Teams and easy-to-use interface, Outlook makes it simple to communicate with colleagues and clients. By following best practices for preparation, conducting, and follow-up, you can ensure your conference calls in Outlook run smoothly and effectively. So, start using Outlook for your next conference call and see the difference it makes.