How to Add Conference Call in Outlook: A Comprehensive Guide
Conference calls have become an essential part of modern business communication. With the increasing need for remote collaboration, it’s crucial to have a reliable and efficient conference call solution. Microsoft Outlook, one of the most popular email services, provides an integrated conference call feature that can help streamline the process. In this article, we will guide you on how to add conference call in Outlook, step-by-step.
Choosing a Conference Call Service Provider

Before you can add a conference call feature to Outlook, you need to choose a service provider. There are several conference call service providers available, and it can be overwhelming to select the right one. Here are some factors to consider when choosing a service provider:
Features and Pricing
Different service providers offer various features and pricing plans. Some providers offer basic conference call features, while others provide advanced features such as screen sharing and recording. You should choose a provider that offers the features you need at a reasonable price.
Reliability and Quality
The reliability and quality of the service are crucial, especially if you are hosting critical meetings. You need a provider that can ensure consistent call quality and minimal downtime.
User Experience
The user experience of the service is also essential. You want a provider that offers an intuitive and user-friendly interface that makes it easy for participants to join and navigate the conference call.
Customer Support
The quality of customer support can make or break your experience with a service provider. You should choose a provider that offers responsive and helpful customer support.
Once you’ve considered these factors, you can compare different providers and choose the one that best meets your needs. Some popular conference call service providers include Zoom, GoToMeeting, and Skype.
Setting up a Conference Call Account

After choosing a conference call service provider, you need to set up an account. Here are the steps to follow:
Step 1: Registration
Visit the website of your chosen service provider and create an account by providing your email address and other relevant details.
Step 2: Account Verification
Verify your account by following the instructions sent to your email address.
Step 3: Login
Login to your account using your credentials.
Step 4: Schedule a Conference Call
Schedule a conference call by providing the necessary details such as date, time, and participants.
With these steps, you can set up a conference call account and start using the service.
Adding Conference Call to Outlook
After setting up a conference call account with a service provider, you can now add the conference call feature to Outlook. Here’s how:
Step 1: Install the Provider’s Add-in
The first step is to install the add-in provided by your conference call service provider. The add-in varies depending on the provider, but you can usually find it on their website or through a search engine. Follow the instructions provided to install the add-in.
Step 2: Schedule a Conference Call
After installing the add-in, you can now schedule a conference call in Outlook. Here’s how:
- Open Outlook and navigate to the Calendar section.
- Click on “New Meeting” or “New Appointment” to create a new meeting or appointment.
- Enter the necessary details such as the date and time, location, and participants.
- Click on the “Add a Zoom Meeting” or “Add a GoToMeeting” button (or any other provider’s name) to add a conference call to the meeting.
- Follow the prompts to complete the scheduling process.
Step 3: Join the Conference Call
To join the conference call, follow these steps:
- Open the scheduled meeting in Outlook.
- Click on the link provided in the meeting invitation to join the conference call.
- Follow the prompts to join the call.
Step 4: Troubleshooting
If you encounter any issues with adding or joining the conference call, here are some common troubleshooting tips:
- Ensure that you have installed the correct add-in for your conference call provider.
- Check your internet connection and make sure that it’s stable.
- Try restarting your computer or device and relaunching Outlook.
- Contact customer support for your conference call provider for further assistance.
By following these steps, you can easily add a conference call feature to Outlook and start collaborating with remote colleagues and clients efficiently. With the right conference call service provider and Outlook integration, you can streamline your communication process and boost productivity.
Alternative Ways to Add Conference Call in Outlook
Apart from using the integrated conference call feature in Outlook, there are third-party tools that you can use to add conference call functionality to Outlook. Here are some of the most popular tools:
Zoom Plugin for Outlook
Zoom is a popular video conferencing solution that offers a plugin for Outlook. The plugin allows you to schedule and join Zoom meetings directly from Outlook. You can also view your upcoming Zoom meetings and start instant meetings from within Outlook.
Pros:
- Easy to install and use
- Integrates well with Outlook
- Provides advanced features such as screen sharing and recording
Cons:
- Requires a separate Zoom account
- Some features are only available in the paid version
GoToMeeting Outlook Plugin
GoToMeeting is another popular conference call solution that provides an Outlook plugin. The plugin allows you to schedule and join meetings directly from Outlook. You can also view your upcoming meetings and start instant meetings from within Outlook.
Pros:
- Easy to install and use
- Integrates well with Outlook
- Provides advanced features such as screen sharing and recording
Cons:
- Requires a separate GoToMeeting account
- Some features are only available in the paid version
Skype for Business
Skype for Business is a communication platform that offers an Outlook plugin. The plugin allows you to schedule and join Skype meetings directly from Outlook. You can also view your upcoming meetings and start instant meetings from within Outlook.
Pros:
- Easy to install and use
- Integrates well with Outlook
- Provides advanced features such as screen sharing and recording
Cons:
- Requires a separate Skype for Business account
- Some features are only available in the paid version
Conclusion
In conclusion, conference calls are an essential part of modern business communication. Adding conference call functionality to Outlook can help streamline the process and improve productivity. In this article, we have provided a comprehensive guide on how to add conference call in Outlook, from choosing a service provider to setting up an account. We have also discussed some alternative ways to add conference call functionality to Outlook using third-party tools.
To recap, the steps to add conference call in Outlook are:
- Choose a conference call service provider
- Set up a conference call account
- Add the conference call feature to Outlook
- Schedule and join a conference call in Outlook
We recommend that you consider your specific needs and budget when choosing a conference call service provider. You should also make sure to test the service before using it for critical meetings. By following these steps and considering our recommendations, you can add conference call functionality to Outlook and improve your remote collaboration experience.